Hawaii-Associate-Hawaii Products
Listed on 2026-09-22
-
Business
Business Administration
Dayforce Code:
Hawaii-Associate-Hawaii Product
Pay Range: $17.00 to $22.50 hourly
Primary Responsibilities: Under the general direction of the Hawaii Product Department Supervisor, this position supports the planning, contracting, promotion, operation, and administration of Hawaii Product offerings.
This role assists with product setup, reservations coordination, vendor communication, contract administration, sales support, digital content updates, and data management to ensure the successful operation and promotion of Hawaii Products.
Essential Functions- 25% – Product Administration & Reservation Support
- Support product setup and maintenance within reservation and internal systems.
- Process and coordinate reservations, inventory allocations, and related operational tasks.
- Maintain accurate product, tariff, and booking information.
- Assist sales offices and internal departments with product-related inquiries.
- 20% – Vendor Contract & Product Support
- Assist in coordinating contracts and agreements with vendors and business partners.
- Support the review and maintenance of rates, commissions, and contract information.
- Maintain vendor records and contract documentation.
- Assist with the implementation of new products and services.
- 15% – Product Operations & Quality Support
- Support sales offices (Japan and other markets) with product information, promotions, and issue resolution. Support quality control activities and product inspections.
- Assist in monitoring customer feedback and operational issues.
- Coordinate with vendors and internal departments to resolve routine issues.
- Support FAM tours and product verification activities.
- 15% – Sales Promotion & Digital Content Support
- Assist in updating website and social media content related to Hawaii Products.
- Support the creation and maintenance of promotional materials.
- Coordinate content updates, product descriptions, and sales information.
- Assist with digital marketing activities that support product sales.
- 10% – Sales Support & Cross-Department Coordination
- Support communication between Hawaii Product, Sales, Operations, and other departments.
- Assist with special requests, group products, and promotional campaigns.
- Help ensure smooth implementation of new programs and initiatives.
- 15% – Data Management & Reporting Support
- Maintain product, contract, and sales information in company systems.
- Assist in preparing reports related to sales performance and product operations.
- Compile and organize data for marketing and business analysis.
- Ensure information accuracy across systems and channels.
Skills and Abilities
a. Associate degree, college degree, or equivalent work experience preferred.
b. 0–2 years of experience in customer service, travel industry, administrative support, marketing support, or related fields preferred.
c. Ability to communicate effectively in English and Japanese, both verbally and in writing.
d. Ability to work cooperatively with team members, business partners, and customers.
e. Basic interpersonal communication skills.
f. Interest in tourism, travel products, and customer service.
g. Basic understanding of Hawaii’s tourism industry and visitor experiences preferred.
h. Familiarity with Microsoft Office applications and general computer systems.
i.…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).