Director of Business Operations & Customer Experience
Listed on 2026-10-06
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Business
Operations Management, Business Administration, Business Analyst -
Management
Operations Management, Business Administration, Business Analyst
Hawaiian Telcom is seeking a Director to lead teams overseeing business product implementations, project management, billing, and customer care. The role emphasizes delivering high-quality customer experiences through operational excellence, performance management, and cross-functional collaboration with Sales, Product, Installation/Repair, and vendors.
The position requires leadership of 2+ direct reports, a Bachelor's degree, and 5–7 years in related fields with telecom experience including
We are seeking a motivated Director of Business Operations & Customer Experience to join Hawaiian Telcom in Honolulu, HI, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 125..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Business Operations & Customer Experience role in the description above.
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