Operations Coordinator - Construction And Site Services Family Medical + Dental

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OPERATIONS COORDINATOR - CONSTRUCTION AND SITE SERVICES
HTM GROUP | HONOLULU, HI

HTM Contractors, Inc. is a locally owned contractor serving residential and commercial customers throughout Oahu. We specialize in infrastructure, demolition, excavation, tree services, junk removal, roll-off dumpster rentals, environmental cleaning, street sweeping, and other specialty services.

We're looking for a dependable Operations Coordinator
- Construction and Site Services to help coordinate customers, crews, drivers, equipment, and daily operations. This role is ideal for someone who enjoys helping people, staying organized, solving problems, and keeping things moving.

You'll be the connection between customers, office staff, project teams, and field crews — making sure every request is scheduled correctly and followed through from start to finish.

• Full-Time Position
• Monday
  - Friday (schedule based on operational needs)
• Weekly Pay
• Medical and Dental Insurance – 100% Company Paid
  (Employee + Family - additional plans available at an additional cost)
  Begins after 4 weeks averaging 20+ hours/week
• Holiday Pay – 10 Holidays Per Year
• Birthday Pay (after 1 year)
• Life Insurance: $10,000 Company Paid
• Met Life
• Profit Sharing
• 401K Retirement Plan – Company Match up to 4% (after 1 year)

We believe great teams are built by great people who are...

Humble – We learn, not brag
Teamwork – We've got each other's backs
Accountability – We own what we say and do
Solution-Driven – We fix problems, not complain about them
GWC – We hire people who get it, want it, and have the capacity to do it

In this role, you'll help coordinate daily operations for our Roll-Off, Junk Removal, Demolition, Excavation, and Infrastructure divisions. Your responsibilities include:

• Answering customer calls and responding to customer messages
• Helping customers schedule services and understand next steps
• Gathering job details, site information, photos, and required documents
• Creating and updating customer accounts, jobs, and work orders
• Scheduling estimates, site visits, deliveries, removals, exchanges, and services
• Dispatching drivers, crews, trucks, dumpsters, trailers, and equipment
• Maintaining accurate schedules and calendars
• Coordinating dumpster rentals, pickups, exchanges, and relocations
• Confirming job details including locations, access instructions, timing, and special requirements
• Tracking job progress and communicating updates to customers and teams
• Updating information in CRM and ERP systems
• Preparing paperwork, tickets, and documentation for completed work
• Collecting job records needed for billing
• Processing Certificates of Insurance (COIs)
• Supporting demolition, excavation, infrastructure, crushing, hauling, crane, and equipment service coordination
• Communicating schedule changes and important updates
• Helping office and operations teams stay organized

We're looking for someone who is organized, dependable, and enjoys working with both customers and teammates. You should have:

• Previous experience in administration, customer service, scheduling, dispatch, or office support
• Strong communication skills and a professional attitude
• Good attention to detail and organization skills
• Ability to manage multiple tasks in a busy environment
• Comfort using computers and learning new software
• Experience with CRM, scheduling, or business software is a plus
• Ability to work independently while also being part of a team
• Positive attitude and willingness to learn

Experience in construction, trucking, equipment, or operations is helpful — but we're willing to train the right person.