Guest Service Agent
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
As a Gift Shop Team Member, you will provide EXTRA ordinary guest service by assistingvisitors with their purchases of zoo snacks and merchandise in a friendly and helpful manner.
You will:
Create a welcoming and clean environment for customers.
Operate the register, handle American currency, and process credit card transactions.
Restock inventory and maintain the appearance of the shop.
Stand for most of your shift while providing exceptional customer service.
Perform additional tasks as directed by the Retail Manager.
GUEST SERVICE AGENT
Books reservations for guest and owners, process check-in/check-out of guests, collects rent money, process any guest credits and/or charges, etc. Acts as an advocate for guests during their stay including efficient processing of all guest inquiries.
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