Guest Service Representative

Guest Services Representative

Energetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Retail center in Honolulu, HI. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Guest Services Representatives must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times.

Schedule: 40 hours/week

Compensation: $16 - $18/hour

We're looking for someone who:

• Takes great pride in offering helpful, friendly service at all times
• Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs
• Is able to collaborate and work within a team environment
• Is proactive, approachable and solution focused
• Is punctual and dependable
• Has a strong customer service orientation
• Has excellent interpersonal and communication skills
• Has experience with multi-line phone systems
• Is proficient on basic Microsoft Office applications and the Internet

Duties will include:

• Courteously greeting all tenants and visitors to the reception desk
• Signing in all authorized visitors according to the policies, rules, and regulations
• Contacting tenants in a courteous and professional manner when a guest is not pre-registered
• Providing excellent service to all guests arriving at the building
• Processing visitors' information and provide a visitor badge
• Providing access to visitors for tenant and non-tenant group events, as needed
• Answering any tenant phone calls and emails for assistance throughout the day
• Providing guidance/information as requested from tenants

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location: On-site - Honolulu, HI

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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