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Customer Service Rep Ii - Ssc

Job in Honolulu, Honolulu County, Hawaii, 96815, USA
Listing for: Mohawk Industries
Full Time position
Listed on 2026-02-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: CUSTOMER SERVICE REP II - SSC
Mohawk Industries - Up to $60000.00/year -  - Responsibilities:
Process sales orders and resolve customer product or service issues;
Provide customer account management in a call center environment, including order entry, order inquiry, product information, order status, pricing, stock check, and transportation management;
Provide customer service for a high volume of inbound calls using ACD;
Interface with internal teams and SSCs to address customer inquiries and order issues from order entry to order delivery;
Participate in special projects and perform additional duties as required
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