Fashion Advisor, Ala Moana

Overview

Fashion Advisor, Ala Moana – CHANEL is focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. The role aims to consistently provide a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty.

• Lead the development of new customers, converting walk‑in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
• Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Demonstrate a can‑do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.

• Minimum 3 years of related experience.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Full‑time in‑store and in‑person presence required to support client sales and client service.
• Strong communication skills and a passion for the House of CHANEL, its history and product offerings.
• Desire to learn and grow professionally within the world of CHANEL.
• Foreign language skills are preferred but not required.

The anticipated hourly rate range for this position is $27.70 through $34.00/hour. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

• Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a wellbeing fund.
• Family and caregiving benefits including parental leave, fertility support, milk stipend, and  Membership.
• Generous paid time off policies to include vacation, holiday, sick and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings: medical, dental, vision, MDLIVE (virtual care), One Medical, and Flexible Spending Accounts (Health Care & Dependent Care).
• Health savings account, employee assistance program, life insurance, accidental death & dismemberment, short term disability, long term disability, health advocate, international business travel accident & medical, commuter transit & parking.