Front Desk Agent
Job in
Honolulu, Honolulu County, Hawaii, 96815, USA
Listed on 2026-06-11
Listing for:
Pyramid Global Hospitality
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Perform daily front desk procedures, including check-ins, check-outs, reservations, and guest inquiries;
Maintain a thorough working knowledge of the reservation system and front desk procedures;
Address and resolve guest complaints promptly and professionally;
Process guest payments according to established procedures and policies, including proper cash handling and credit card authorizations;
Communicate efficiently with other hotel departments to support special requests, late check-outs, maintenance needs, and guest concerns
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