Guest Services Associate

Job Details

Location:

HNL - Honolulu, HI 96819
Position Type:
Full Time
Education Level: High School
Salary Range: $22.00 - $23.00 Hourly
Job Category:
Sales

Go Rentals was founded in 1995 to provide a high‑touch, quality vehicle rental service for business and leisure travelers. The company has grown into a leading car‑rental service with extensive knowledge of aviation and hospitality, and it continues to offer personalized service and well‑maintained vehicles to guests and professionals alike.

• Hospitality minded with an appreciation for first‑class service
• Comfortable and professional when interacting with high‑profile guests
• Willing to learn, create, and collaborate with a fun team
• Driven to experience life, loves to travel, and appreciates luxury
• Excited about limitless growth and earning opportunities

• Medical, Dental, and Vision covered 100% by employer
• $25,000 basic employee life/ad & d insurance
• Short‑ and long‑term disability insurance where offered
• Employee Assistance Program
• Estate planning assistance: will prep, living trust, healthcare directives, power of attorney
• Identity theft assistance services
• Travel assistance through Mutual of Omaha
• COVID‑19 resources (telehealth, mental health benefits, and testing)
• Pharmacy discount programs through CVS and Good Rx
• Health support programs for maternity, gym & health coaching, natural products & services
• 401(k) retirement program
• 2 weeks accrued vacation with cash‑out after first year
• Generous sick and safe accrued time‑off program
• Paid holidays and birthday off
• Cell phone allowance of $40/month for hourly employees
• $1,000 referral bonus program for hourly employees
• Employee discounts for auto rentals (friends & family)
• Employee wholesale auto purchase program
• Perks@Work program membership for discounts on food, grocery, fuel, apparel, taxes, travel, electronics, and entertainment
• Commission program
• Access to a full library of online professional career training (sales, software, etc.)

• Valid unrestricted driver’s license
• One to two years of driving experience and insurable
• 21 years of age or older (exclude Montana and Hawaii)
• Experience in sales and customer service
• Excellent communication skills
• High school diploma or GED equivalent
• Basic English speaking and understanding sufficient for management, team members, and partners communication

• Experience in aviation, auto rental, guest services, or hospitality
• Willingness to travel for extended periods
• Smartphone, tablet, or technology savvy
• College degree

Go Rentals is an EEO‑compliant employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state, and local laws.