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Strategic CSM - SaaS Adoption & Security

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Nelnet
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR
Job Description & How to Apply Below

Nelnet is seeking a Customer Success Manager based in Honolulu, Hawaii, to oversee client success and foster strong relationships. The CSM will own the client lifecycle, ensuring measurable outcomes from Campus Guard’s SaaS platform and consulting services.

This role requires strong experience in client or account management within a SaaS or consulting environment, focusing on monitoring client health and facilitating success. Compensation ranges from $75,000 to $85,000 annually, with comprehensive benefits.

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