Customer Relations Associate

The part‑time Customer Relations Associate greets all walk‑in customers at Servco Lexus Honolulu Pre‑Owned and makes customers feel comfortable by creating a warm and friendly environment.

• Greets and assists customers in a professional and friendly manner upon entrance into the dealership
• Reviews dealership calendar daily to be aware of scheduled appointments and deliveries; generates floor activity reports
• Provide customer service, which may include to greet and direct customers, obtain contact information, and documentation of vehicle mileage
• Ensure timely and accurate recording of customer and floor traffic information into daily log
• Answer incoming phone calls and direct calls or relay messages to appropriate parties
• Maintain professional appearance of showroom and work area

• High school graduate or equivalent
• Minimum 6 months of customer service, receptionist and/or clerical experience
• Must be able to type 35 wpm
• Proficient in Microsoft Excel
• Dedication to customer service excellence
• Excellent written and verbal communication skills
• Maintain a professional appearance
• Work schedule:
  
  Saturdays and occasional weekdays to cover for absences

Equal Opportunity Employer and Drug‑Free Workplace

Pay Range: $15.55 - $19.36 per hour