Customer Return Representative

$18.50/hour Shift Premium may Apply

We're hiring immediately! Do you enjoy working outdoors and helping customers complete their experience on a positive note? If you're friendly, dependable, and take pride in providing great service, join the Avis Budget Group team at our airport locations.

In this role, you'll be a key part of the return process—helping customers move smoothly through their drop-off while ensuring vehicles are accurately checked in and ready for the next rental.

In this outdoor role, you will assist customers as they return their rental vehicles. This includes greeting customers, securing keys, recording mileage, fuel levels, and vehicle condition, and checking cars into our computer system. You will also help ensure vehicles are processed efficiently and accurately, all while delivering professional, friendly customer service.

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On-the-job training to learn our business and build your skills
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax‑free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
• Above perks may vary based on full‑time/part‑time status and location

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Enjoyment of working with customers and providing great service
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to stand, walk, or move throughout the rental lot, enter and exit vehicles for prolonged periods, and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on‑site presence and cannot be performed remotely
• 6 months retail or customer service experience is a bonus

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

Location:

Honolulu, Hawaii, United States of America.