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Customer Service Rep Call Center / Support Bilingual

Student Success & Support Advisor

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 19 - 22 USD Hourly USD 19.00 22.00 HOUR
Job Description & How to Apply Below
Cengage Group is seeking a Tier 2 Student Advisor in Honolulu, Hawaii. This role focuses on providing exceptional customer service and resolving issues efficiently within a fast-paced call center environment. Ideal candidates will have 1-2 years of customer service experience, demonstrate empathy and emotional intelligence, and be able to multitask effectively. Compensation is between $19.00 and $22.00 USD per hour, depending on qualifications and experience, with remote requirements including a quiet workspace and reliable internet.
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