Entry Information Clerk; JO

Posted Monday, June 22, 2026 at 4:00 PM | Expires Tuesday, July 7, 2026 at 3:59 PM

CLOSING DATE: TUESDAY, JULY 7, 2026 @ 5:59 AM

APPLICATIONS WILL NOT BE ACCEPTED AFTER THE CLOSING DATE & TIME

Provide route and schedule information to the public and duties as assigned.

• Pleasant speaking voice and fluent in the English language.
• Must be familiar with the island of Oahu's place and street names and use proper pronunciation of Oahu locations and street names.
• Must be able to communicate effectively, tactfully and work harmoniously with the general public and fellow employees.
• Must be computer literate and demonstrate the ability to navigate the Microsoft Windows environment.

• Must be a high school graduate or equivalent.
• At least two (2) years of business experience preferred.
• Must be computer literate (will need to demonstrate the ability to navigate the Microsoft Windows environment).
• Multi‑lingual (in addition to English) desirable.
• Prior call center or customer service experience preferred.

• Must work shifts and be flexible on scheduling.
• Position requires work on evenings, weekends and holidays.
• Must pass Company‑sponsored drug test.
• Must have satisfactory work performance and attendance record.
• Must be a team player.
• Position requires the ability to handle a high volume of incoming calls, learn all Oahu bus routes, be able to speak on the phone for eight (8) hours a day, sit or stand near the phone throughout the shift, and have the manual dexterity to quickly access printed materials to find the caller's requested information.
• Will be required to work during times to include but not limited to natural/man‑made emergencies, power outages and other times of need.