Telephone Operator Iii - Shift - Hawaii State Hospital - Kaneohe, Oahu

Job Title

Recruitment Information

Recruitment Number 26-0059 The Department of Health, Adult Mental Health Division has ONE (1) urgent vacancy located at the Hawaii State Hospital in Kaneohe, Oahu. Shift Work:
You must be willing and able to work rotating shifts, including evenings, weekends and holidays. Salary: $3,460 to $4,384 per month (SR-09, Step C to I)

Note:

Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors. This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

Duties Summary

The function of the Telecommunication Services Unit is to provide 24-hour communication services to the Hawaii State Hospital, including emergency services and after hours, weekends and holidays. The primary purpose of this position is to operate a multiple-line telephone console; receives and places incoming and outgoing local, long-distance, and interisland telephone calls; provides information to callers relating to telephone numbers, extensions, agency structure and titles, general functions and information regarding the organizations.

Routes telephone calls and messages to the proper person, division, or office of the departments or agencies served and refers other technical questions to the proper persons or offices for disposition; keeps records of long-distance and interisland telephone calls and other toll calls for billing purposes; and performs other related duties as assigned.

Minimum Qualification Requirements

To qualify, applicants must meet all of the following requirements:
Legal Authorization to Work Requirement:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States. Basic Experience/

Education:

Applicants must possess one or a combination of the following:

A. Work experience requiring the ability to read, comprehend, and apply written directions, or a high degree of verbal skill. OR

B. Graduation from high school. Specialized

Experience:

Minimum of ONE (1) YEAR of experience in the operation of a MULTIPLE-LINE TELEPHONE CONSOLE. Supervisory Aptitude:
Supervisory aptitude rather than actual supervisory experience may be accepted. This requirement will be considered to have been met when there is strong affirmative evidence of the necessary supervisory abilities and/or potential. The information provided above represents a summary of the complete Minimum Qualification Requirements (MQRs). To view the MQRs in their entirety, please  (Download PDF reader).

Other Information

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587- 1111 for assistance. PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: (Use the "Apply for this Job" box below). (Download PDF reader). ELECTRONIC NOTIFICATION TO APPLICANTS The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not…