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Banking Customer Experience Specialist

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: CPB Group
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Banking Customer Experience Specialist (Sign-On Bonus)

CPB Group is seeking a Customer Experience Representative I, II, or III in Honolulu, HI to handle daily customer interactions across email and phone channels. You will provide information on CPB products, resolve issues, and perform account updates with accuracy and courtesy.

The role requires strong communication and problem-solving skills, plus the ability to document actions and escalate when needed. This is a full-time position in a dynamic call center environment at CPB Group.

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