Call Center Supervisor: Lead Customer Experience; Hybrid
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-07-18
Listing for:
Public Service Enterprise Group
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Public Service Enterprise Group is seeking a supervisor for our Call Center, overseeing Customer Service Representatives and guiding daily operations to achieve performance targets.
You will monitor performance, coach staff, ensure compliance, and address customer issues across billing, meter readings, and collections while collaborating with other departments and supporting special projects.
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