Sales Order Specialist

Full job description

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business.

Provides customer service and sales support to the supplier base and internal company end-users.

• Provide customer service regarding material and order status via phone and/or email.
• Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.).
• Meet internal sales goals related to orders and customer service, and monitor own progress toward the goals.
• Create, update, or maintain various reports regarding issues, orders, and sales results.
• Will complete order entry or quote preparation as needed/assigned.

• High school diploma or equivalent
• At least 2 years of previous customer service experience
• Solid computer skills beyond the basic level
• Strong attention to detail
• Excellent communication and customer service skills; ability to resolve problems successfully; willingness to go the extra mile for the customer
• Self-starting, dependable, accepts ownership, drives own goals/performance
• Flexible in scheduling and available for overtime as needed

• College degree
• Experience in the aerospace industry, especially in a customer service, sales, or purchasing role

$20.36 - $27.55

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.