Customer Service Agent

Securitas Technology is seeking a Customer Service Agent to support clients using our integrated electronic security and life safety solutions. In this role, you will handle inbound calls, emails, and tickets from commercial and enterprise customers, resolving inquiries, logging incidents, and coordinating service requests with technical teams. You will perform basic troubleshooting, document all interactions accurately, and ensure timely follow-up.

Working in a culture focused on safety, integrity, and innovation, you'll help protect people and property while gaining experience with cutting-edge security technologies and growing your career in a global organization.