More jobs:
Client Relations & Support Specialist
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-08-16
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Socket.dev in Honolulu, HI is seeking a Client Relations Coordinator to provide Tier 1 support to clients by phone and email. You will act as the primary liaison between Client Services, brokers, clients, and groups, ensuring smooth communication and timely issue resolution.
The role balances frontline support with back-end coordination, documenting interactions in Salesforce and participating in QA, onboarding, and process improvements to drive client satisfaction.
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