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Client Relationship Management

Banking CX Supervisor - Lead & Coach Service Center

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Central Pacific Bank
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
A regional financial institution in Honolulu is seeking a Customer Service Team Lead to oversee daily operations of the Customer Service Center and ensure high service levels are met. Candidates should possess at least 4 years of customer service experience, with supervisory experience preferred. Responsibilities include coaching staff, managing escalated complaints, and fulfilling customer needs efficiently. The environment is dynamic and supportive, with a focus on employee development and team cohesion.
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