Construction Customer Service Representative
Job in
Honolulu, Honolulu County, Hawaii, 96823, USA
Listed on 2026-08-24
Listing for:
TEKsystems
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Administrative Assistant / Customer Service Representative
** This job is fully in-person in Honolulu *
* Location:
Honolulu, HI
Pay Rate: $20.00 per hour, weekly pay
Schedule
+ Monday-Friday, 7:00 AM-3:30 PM
Position Overview
We are seeking a dependable and detail-oriented Administrative Assistant / Customer Service Representative to support daily office operations and customer service functions within a growing construction products environment. This role is ideal for someone with strong math skills, excellent communication abilities, and a customer-focused mindset.
The position will support sales and administrative activities, including customer service, order processing, invoicing, and product-related calculations. There are opportunities for cross-training and professional growth into expanded sales and office support functions.
Key Responsibilities
Customer Service & Front Office Support
+ Answer incoming phone calls and provide exceptional customer service.
+ Respond to customer and internal email inquiries in a timely manner.
+ Assist customers with product information, order status updates, and general inquiries.
+ Maintain professionalism and work independently with minimal supervision.
+ Support walk-in customers and provide a positive customer experience.
Administrative Duties
+ Accurately enter and process customer orders.
+ Perform filing, recordkeeping, and general administrative support.
+ Learn and utilize company software for quotes, orders, and product information.
+ Assist with invoicing and related documentation once trained.
+ Maintain accurate records and ensure data entry accuracy.
Technical & Product Support
+ Complete measurement-based calculations and product quantity calculations.
+ Assist customers in determining appropriate products and components for their projects.
+ Develop knowledge of product lines and specifications.
+ Provide secondary support for additional product divisions after training.
Qualifications
+ Strong math skills required, including the ability to perform accurate calculations.
+ Previous customer service, administrative, or order entry experience preferred.
+ Construction, manufacturing, building materials, or related industry experience is a plus.
+ Strong verbal and written communication skills.
+ Proficiency with computers, data entry, and office software.
+ Excellent organizational skills and attention to detail.
+ Ability to manage multiple priorities in a fast-paced environment.
+ Professional, dependable, and customer-focused attitude.
Preferred Skills
+
Experience with order processing or invoicing.
+ Ability to learn technical products and industry terminology.
+ Strong problem-solving and critical-thinking abilities.
+ Comfortable handling high-volume phone calls and customer interactions.
Job Type & Location
This is a Contract position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Honolulu,HI.
Final date to receive applications
This position is anticipated to close on Sep 2, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations…
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