Customer Service Representative
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-09-07
Listing for:
Remedy Intelligent Staffing
Full Time, Part Time
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bank Customer Service
Job Description & How to Apply Below
Position: Full-time, Customer Service Representative
Location: Downtown Honolulu
Industry: Banking
Schedule: Monday–Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PM (Part-time: 8:00 AM–1:00 PM or 2:00 PM–6:00 PM)
Pay: $20.00 – $21.00 per hour (depends on experience)
In-state candidates only
- Pay Cards, Direct Deposit &
Weekly Pay - Medical/Dental/Vision/Prescription (
Note:
Requires 20+ hours per week to qualify.) - Free Online Skill Classes, EAP, Discounts & many more
The Customer Service Representative provides professional and timely support to banking customers. This role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment.
Job Duties- Answer incoming calls and emails per call center standards
- Assist customers with inquiries and account information
- Resolve customer issues/concerns or elevate as needed
- Document interactions ensuring accurate follow-up
- Provide product and services information (accounts, rates, fees, locations, hours)
- Process customer requests
- Manage card services and online banking access
- Refer customers for account openings
#RemedyHIjobs
Job Requirements- High School Diploma or equivalent
- 1+ year customer service experience
- Tech savvy candidate, comfort multitasking
- Strong communication and problem-solving skills
Equal Opportunity Employer
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