Receptionist - AFC Workforce Center

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Call In Clerical Honolulu, HI, US

2 days ago Requisition

Salary Range: $17.42 To $22.00 Hourly

This position is part of our Workforce Center - a dedicated team of employees who provide flexible staffing support across multiple communities. Workforce Center employees play a vital role in ensuring seamless coverage during vacations, extended leaves, and staffing shortages.

This is an assignment-based role, and full training will be provided. If you enjoy variety, flexibility, and being part of a collaborative team that makes an impact in enriching the lives of Hawaii's kupuna, we encourage you to apply!

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.

Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!

• Healthcare:
  Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
• Retirement Savings:
  Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
• Free Employee Meals:
  More time to relax and let our chefs take care of your meals.
• Paid Time Off:
  Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
• Sick Leave:
  After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days, ensuring you have the support and flexibility you need when it matters most.
• Professional Development:
• Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
• Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!

Join our dynamic team as the cornerstone of communication within our facilities! You'll be the first point of contact for both internal and external inquiries, demonstrating exceptional communication skills and professionalism. From managing incoming calls to resolving resident and guest concerns in alignment with ACS policies and protocols, your role will be pivotal in ensuring smooth operations and exceptional service delivery.

• Performs necessary duties for emergency situations such as fire, fire alarms, hurricanes, and other possible emergencies and drills as outlined in the Disaster Response Playbook.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access including monitoring of surveillance cameras and radio transmissions following established sign-in, registration protocolsto ensure a safe environment.
• Answers incoming telephone calls,determines purpose of callers, and forwards calls to appropriate personnelor department.
• Responds to questions and provides callers with information.
• Cashes resident checks, sells postage, and balances reception and Gift Shop cash boxes.
• Receives, sorts and routes mail,publications and deliveries.
• Performs other clerical duties as needed, such as filing, photocopying, faxing, correspondence,report sand collating.
• Maintains daily log of activities.
• Maintains and issues company keys; updates check-out log.
• Respects andobservesresidents’ and co-workers’ rights and privacy.

This position is part of the Workforce Center, a dedicated team of employees who provide flexible staffing support across multiple communities. Workforce Center employees help ensure seamless coverage during vacations, extended leaves, and staffing shortages. This role is assignment-based and training will be provided.

• Flexible schedule (No Set Schedule
  - Work a minimum of two 8-hour shifts per month)

$17.42 - $22.00 Hourly

Qualifications

To perform this job…