Documentation Controller

Job Summary

Full job description. If you are an Engineer / Document Controller professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Be a member of Centre of Excellence (CoE) Customer Care team to support the Project Management team by providing on time submittals of project documents.

• Documentation collection and distribution for Tier 2 and Tier 3 projects from factory and customer vice versa.
• Prepare cover pages for documents & manage the transmittal of documents between Emerson and our customers on projects.
• Ensure documents are submitted and received on time, as well as correctly stored in Emerson’s document repository/ equivalent folders.
• Regularly provide Project Document Status Report to customer & Project Managers.
• Manufacturing Record Book / Final Data Book preparation and management with team until final payment receipt.
• On time documentation creation and submittal in line with agreed (Emerson Document Delivery Index) EDDI.
• Effective communication to the customer and the PMO organization on documentation status and inquiries.
• Contact the customer and internal resources to expedite overdue documents needing to be prepared or approved.
• Upload documents to our customers through their Document Management portals or send via email.
• Communicate effectively with all stakeholders for Tier 2 and Tier 3 projects including customers, project management team, and documentation teams.
• Maintain detailed status of documents in EDDI/VDRL (Vendor Document Register List).

You take action quickly and critically in constantly fast paced and unexpected situations. You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to meet the target objectives set by the team.

• Good assertive communication skills (strong written & verbal in English language).
• Proficient with MS Office Tools (i.e. Word, Excel, PowerPoint, Outlook, Access).
• Ability to establish priorities and multitask.
• Awareness about ERP Software will be an added advantage.
• Awareness about Document Management software’s like Doc Pro will be an added advantage.
• Strong organizational and detailed orientation skills, tech‑savvy.
• Ability to comprehend technical details/technical literacy.
• Demonstrated teamwork or ability to work in a team environment.
• Should be detailed and an assertive character. Must be able to manage complex situations under pressure.

• Degree in Engineering or any other Degree with relevant experience.

By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson’s compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion.

We welcome foreign nationals to join us through our Work Authorization Sponsorship. We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote Work‑Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Learn more about our Culture & Values and about