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Call Center Representative

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Bishop & Co.
Full Time position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 14 - 20 USD Hourly USD 14.00 20.00 HOUR
Job Description & How to Apply Below

Call Center Representative Bishop and Company is seeking a dedicated Call Center Representative to join a vibrant medical insurance team. As a key player in internal operations, you'll handle enrollment processes, assist members with inquiries, and support Medicare activities.

What You’ll Need to Succeed:
  • Strong computer skills with proficiency in PC, Microsoft Office (Word, Excel, Outlook)
  • Excellent verbal and written communication abilities
  • Ability to multitask efficiently with minimal supervision
  • Quick learner capable of adapting to new tasks and retaining information.
  • Experience in data entry and typing at 50-60 WPM
  • Ability to read and interpret enrollment documents and policies
  • Capable of lifting at least 20 lbs
Nice to Have

Skills:
  • Prior experience in call servicing or healthcare support
  • Knowledge of government and insurance compliance standards
Preferred

Education and Experience:
  • High school diploma or equivalent; some college coursework preferred
  • Prior experience in a similar call center or healthcare enrollment role is a plus
  • Ability to support inbound and outbound calls supporting Medicare operations
Additional Information:
  • Schedule:

    Monday – Friday, 7:45am – 4:30pm
  • Overtime during the week and weekend may be required per business needs.
  • Projected

    Start Date:

    ASAP
  • Projected End Date: 01/29/2027, with a possible extension
  • Pay rate: $17/hour

No relocation, In-state applicants only. Must be available to interview immediately.

Location:

Honolulu, HI

EEO/AA/DISABLED/VETS

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