Program Assistant

Overview

Full Time / Part time: Part-time

Regular / Temporary: April 20 – July 17, 20 hours a week

Salary: $23/hour

Location: In person, Honolulu, Hawaii

Reports to: Regional Director, Latin American and Caribbean

Position Overview

Are you a life-long learner, curious about the world around you?

Are you ready to bring your unique skills to a mission-driven organization?

Do you enjoy being a part of a student’s journey of personal, academic, and intercultural growth?

If so, we would love to welcome you to our global community!

IFSA is seeking a part-time Program Assistant to support IFSA summer programs at the University of Mānoa in Hawaiʻi. This role provides both pre-arrival and on-site support for students, including assisting with program orientations and arrivals, coordinating cultural engagement opportunities that enrich and deepen the student experience, supporting student housing registration and logistics, and organizing co-curricular activities and excursions. The Program Assistant will also serve as a point of contact for students during the program, collaborate with IFSA staff and local partners, and contribute to the smooth day-to-day operations and overall success of the program.

IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. We believe that a global learning experience is an essential part of a student’s learning journey. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 18 countries and 48 cities around the globe.

Our commitment s to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.

Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

Learn more about IFSA at https://(Use the "Apply for this Job" box below)./

• Coordination with Student Engagement team on duties related to pre-arrival, housing, medical forms, flight details, missing application items, etc.
• Support student health and safety issues before arrival and onsite
• Design engaging orientation activities/events aligned with IFSA’s commitments
• Booking venues, guest speakers, cultural / social events and excursions
• Liaising with host university faculty and study abroad offices to align on program needs
• Managing rosters, budgets, and relevant health and safety information using Salesforce
• Attending and delivering pre-departure orientations to prepare students for experience
• Developing program handbooks for pre-arrival and onsite distribution
• Participating in emergency response protocols while supporting program delivery only
• Coordinate and support planning and delivery of excursions, cultural and co-curricular activities, and other events as needed
• Monitor students' integration and well-being through regular communication and in-person check-ins
• Contribute to emergency response and student incident management based on established protocol
• Initial point of contact for general student inquiries
• Collect student stories/testimonies/photos for Marketing purposes
• Duties assigned by SE and RD, to assist with student services and overall program operations

• Experience with social media platforms used by US college-aged students
• Deep knowledge of Microsoft Office systems including PowerPoint, Word, Outlook required
• Advanced skills in working with Excel including design of pivot tables desired
• Knowledge of CRMs, specifically Salesforce desired
• 2 years of work experience in study abroad or work experience in sectors such as education, tourism, event planning, or hospitality
• Strong time management and planning skills, with the ability to work independently to execute…