Program Manager for Marriage & Family Therapy

Title

Program Manager, Marriage and Family Therapy Masters and Doctoral Programs

School of Education and Behavioral Sciences

Full Time, Exempt

The Program Manager is the primary operational and administrative support lead for the MS‑MFT and DMFT programs. This position is responsible for the day‑to‑day management of program functions across four interdependent domains: student services and academic support, academic operations and course administration, program data and accreditation infrastructure, and event and meeting coordination. The Program Manager works in close collaboration with the Program Director, faculty, adjunct instructors, and a broad range of university offices and systems.

Direct Report to the Director of the MS‑MFT and DMFT programs and the Dean of SEBS

• Student Services & Academic Advising:
  Serves as the first point of contact for prospective and current students; supports advising, degree progress tracking, enrollment coordination, and student success and retention efforts.
• Course Scheduling & Adjunct Coordination:
  Manages term‑by‑term course scheduling and adjunct instructor coordination, including onboarding, contracts, Canvas access, and ongoing communication throughout the term.
• University Systems Administration:
  Maintains day‑to‑day proficiency in Canvas, Colleague, Self Service, Microsoft Office, and Google Workspace to support program operations, reporting, and faculty and student access needs.
• Program Data, Evaluation & Accreditation:
  Maintains program data systems and accreditation evidence files; administers program evaluations and assists in preparing reports aligned with COAMFTE and WSCUC standards.
• Events & Meeting Coordination:
  Plans and executes program events including orientations, retreats, workshops, and cohort meetings; manages logistics, meeting minutes, and coordinates with Marketing & Communications.
• Office & Budget Administration:
  Manages general office operations, tracks program expenditures, processes financial documentation, and maintains program files in compliance with FERPA and university policies.
• Disclaimer:
  This list of responsibilities is not exhaustive. Details relating to both essential and non‑essential functions of the job are not precise and are only an approximation, which can vary on a day‑to‑day basis and are subject to change on an as‑needed basis and/or in the sole discretion of supervisory management.

• Minimum Education:
  
  Bachelor’s degree required. Preferred:
  Master’s degree in human services, healthcare administration, psychology, counseling, higher education administration, business administration, or a related field.
• Minimum Experience:
  
  Five (5) years of progressively responsible administrative or program management experience.
• Preferred Experience:
  
  Prior experience in a college or university setting, preferably in a graduate or professional program; familiarity with mental health, counseling, or allied health academic programs is a plus.

Duties involve light work in an office and community setting and require a minimum of physical effort with intermittent sitting, standing, climbing stairs, and walking inclines. Must be able to lift 20 pounds, walk the campus with ease, and have excellent motor skills. Must have finger dexterity. Must be able to communicate information and ideas so that others will understand.

• Full‑time, exempt position. Forty hours per week (M‑F) will be the general rule. Additional hours, weekends, or workday schedule changes may occasionally be required. Must be willing and able to work occasional nights and weekends, and have a varying schedule when required.
• Flex scheduling will be utilized to accommodate weekend and evening work when appropriate.
• Performs similar, comparable, or related duties as may be assigned or required.
• Observes all safety and health regulations and works in accordance with safe work procedures and policies of the University. Reports unsafe acts/conditions and injuries in a timely and proper manner.
• Adheres to all University policies while employed. Policies can be found at (Use the "Apply for this Job" box below). or on the employee Share Portal.
• Marianist Identity/Native Hawaiian & Pacific Island Serving:
  An expressed willingness to respect and support the Catholic and Marianist identity of Chaminade University of Honolulu and to perform all duties in a manner consistent with Marianist educational values and mission of the University. Understanding of and respect for the University’s designation as an institution that serves students of Native Hawaiian and Pacific Island ancestry.