Field Operations Technician-Kauai

Job Overview

Are you ready to join the Un-carrier movement? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do?

If so, our Hawaii Ops Team is searching for a high performing Field Technician to cover the Kauai area within the market.

You should possess a balance of wireless industry exposure, coupled with the ability to work independently, and cover a wide area of sites in our market. You will be a “jack of all trades”, encompassing aspects of technical support, project management, and operational support while being a responsible teammate.

Our team is dynamic where no day is the same, and we are a diverse and inclusive team passionate about growth and innovation! If you're up to the challenge, apply today!

• Technical support:
  Provides technical support within and occasionally outside the immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
• Project management:
  Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
• Operations:
  Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
• Continuous learning:
  Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in organizational requirements.

• Bachelor’s degree OR equivalent relevant experience required. Candidates with strong technical or field experience are encouraged to apply.
• Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2-4 years wireless experience in field operations and maintenance preferred
• 2-4 years experience wireless telecommunications or related experience preferred
• Strong technical proficiency with Ericsson field equipment preferred

• Excellent verbal and written communication skills
• Self‑motivated; exhibits initiative in achieving company goals and objectives
• Basic leadership skills and ability to prioritize and complete multiple tasks
• Able to work independently and in a team environment
• Flexibility with ever‑changing environments and priorities
• Solve problems using creativity and innovation
• Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC‑DC power systems.
• Flexible hours a must. Day and night work are part of the job, as well as being part of an on‑call rotation for the market.
• Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391
• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
Yes

DOT Regulated Position (Yes/No):
Yes

Safety Sensitive Position (Yes/No):
No

Base Pay Range: $27.16 - $48.99

10%

At T‑Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most corporate employees are eligible for a year‑end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

Employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, backup care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability,…