Management Scheduler

Job Summary

Responsible for managing exceptions associated with the schedule that Click generates for simple projects, which can include short- and long-cylce work.

• Manages the exceptions associated with the schedule that Click generates.
• Works with supervisors to resolve schedule issues and ensure priority work is scheduled.
• Monitors radio, phone, and system messages to communicate schedule adjustments to field personnel.
• Dispatches work after the start of the day (after field employees have left the yard in the morning), using Click software, including adjusting crews as necessary after initial dispatching.
• Contacts customers as needed to resolve access issues.
• Makes customer contact to resolve customer issues/complaints as needed.
• Identifies schedule deficiencies, analyzes alternatives, and recommends solutions to schedule conflicts.
• Works with affected parties to ensure that conflicts are resolved and/or mitigated.
• Interfaces with internal groups such as Project Management and Construction, Major Accounts, and Distribution Operations Center for planned outages and resource coordination.
• Adjusts schedules based on feedback.
• Serves as a member of the Incident Response Team.

• Minimum experience required: 0–4 years
• Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
• Ability to work with multiple levels of the organizational structure.
• Strong verbal and written communications skills.
• Excellent organizational and analytical skills.
  
  Experience/training in scheduling resources or maintenance and construction practices.
• Travel:
  Up to 25%

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.