Deployed Support Specialist Mid

Job Description

• Knowledgeable engineer in the field of Ethernet and IP data engineering with 4+ years' experience as a Network Technician.
• Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.
• Fundamental understanding of the OSI Model is required.
• Experience must include operational support and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.
• Knowledge of network protocols such as OSPF, BGP, and EIGRP is a plus.
• Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), WAN Accelerators and associated technologies is highly desirable.
• You will be part of a Team of Network Technicians and Engineers.

• Knowledgeable engineer in the field of Ethernet and IP data engineering with 4+ years' experience as a Network Technician.
• Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.
• Fundamental understanding of the OSI Model is required.
• Experience must include operational support and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.
• Knowledge of network protocols such as OSPF, BGP, and EIGRP is a plus.
• Knowledge and experience working with wireless technologies, Virtual Private Networks (VPN), Intrusion Prevention Systems (IPS), WAN Accelerators and associated technologies is highly desirable.
• You will be part of a Team of Network Technicians and Engineers.

• Handled outage and maintenance tickets servicing more than 20000 users across more than 12 sites since March 2016 through onsite and remote troubleshooting assistance for layer 1 - 3 issues, hardware installations of new and upgraded routers, switches, McAfee intrusion prevention systems, Aruba wireless controllers, Riverbed Steelhead WANX's, device configurations and reconfigurations, and LAN/WAN outage recovery.
• Troubleshooting outages and resolve network related issues.
• Local element for COMSEC - given briefings on troubleshooting TACLANES, Trained to re-key the TACLANES.
• Install and upgrade network devices and components. This includes switches, routers, and network monitoring devices.
• Expected to understand, implement, and follow processes in accordance with current policies and procedures. Performed escalation and additional tasks as directed.
• Investigated, resolved, documented, and reported the cause and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.

• Knowledgeable engineer in the field of Ethernet and IP data engineering with 4+ years' experience as a Network Technician.
• Position requires a high level of project coordination skills to manage the execution of maintenance activities and network outages.
• Experience must include operational support and configuration of network devices such as servers, routers, switches, associated software tools, and cabling in a large LAN/MAN/BAN/WAN environment.
• Secret Security Clearance is required (will upgrade to Top Secret).
• The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong interpersonal skills, innovative thinking in a fast-paced, ever-changing environment.
• Strong customer service and communication is necessary to ensure customer satisfaction and network reliability.
• Other evidence of intellectual, technical, business accomplishments, and related technology leadership experiences will be considered.
• Cisco CCNA (within 6 months) and Security+ required.

network, troubleshooting, cisco, hardware, eigrp.

network, troubleshooting, cisco, hardware, eigrp.

• The ideal candidate will have a passion for excellence and continual improvement, combined with an entrepreneurial spirit, strong written and oral communication skills, strong…