Field HVAC Controls Engineer: Onsite Service & Upgrades

Build Your Best Future with the Johnson Controls Team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities.

We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
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Under minimal supervision, conduct preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting). Responsible for high levels of customer satisfaction through direct on‑site customer interface. With a high level of complete technical competence, mentor control technicians, service technicians, and mechanical technicians on building automation activities. Properly complete required project and service documentation.

• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls and ability to test and write modifications in multiple languages of systems software.
• Consult with the customer through data gathered and site assessments. Provide field proposals for retrofits, upgrades and/or enhancements to existing equipment. Assist sales by providing technical recommendations for sales leads.
• Manage assigned work to meet professional and efficient execution of time and customer satisfaction. Report problems or changes to management immediately. Interface with branch manager, service manager, service project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
• Provide sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.
• Communicate with customer upon arrival and before leaving the work site. Ensure high levels of customer satisfaction. Meet regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommend system enhancements, upgrades, and/or replacement. Promote the sale of add‑on work.
• Adhere to all Johnson Controls and customer safety standards. Provide safety leadership and instruction to all controls technicians in the branch. Provide safety awareness while working onsite with Johnson Controls subcontractors.
• Train the customer in control systems operations. Deliver manuals and documentation to the customer for training needs as required.
• Provide mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems. Coach, support and train mechanical workforce on non‑complex, non‑critical equipment.
• Compile job documentation, such as certificate of completion, customer training form, training certificates and punch lists.
• Conduct extensive self‑study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Complete certifications as required by the company.
• Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.
• Assist in the design and configuration of building control systems as defined by the contract documents. Create flow diagrams, sequence of operations, and bill of material, network layouts and electrical schematics as required.
• Assist in the development and…