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Fort Lauderdale Verification & Case Review Specialist

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: Southwest Airlines
Full Time position
Listed on 2026-07-18
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 80000 USD Yearly USD 40000.00 80000.00 YEAR
Job Description & How to Apply Below

Southwest Airlines is seeking a Verification – Case Review Specialist to verify, organize, and update facts from prospective clients about their potential cases while delivering outstanding customer service.

Responsibilities include receiving call transfers, building storylines, and ensuring all case criteria are up to date, with a focus on detail and empathy for clients during conversations.

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