Financial Aid Counselor

Financial Aid Counselor

Position Information:

Title:

Financial Aid Counselor
Division:
Enrollment Management/Financial Aid
Department:
Financial Aid
Employment:
Exempt, Full Time
Experience Level: EAM III
Temporary position until December 31, 2026

The Financial Aid Counselor assists the Financial Aid Director and Associate Director in evaluating, approving, and awarding financial aid to students. The role involves assessing the financial needs of students and advising students and parents on financial aid options, processes, and requirements in accordance with federal, state, and university regulations, policies, and operating guidelines.

Assistant Vice President of Financial Aid

• Analyze and evaluate financial viability of students and families, and provide advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process.
• Review and assess eligibility of applications for financial aid; exercise professional judgment to determine whether adjustments should be made due to unique circumstances.
• Review for accuracy and provide signature approval or disapproval of loan applications, promissory notes, and other financial documents.
• Conduct orientations, informational workshops, and entrance and exit interviews, both on and off campus, to students, parents, and other interested parties in accordance with university, state, federal, and other agency guidelines.
• Respond to inquiries and research and resolve problems related to transactions handled by the unit.
• Provide information— in person, by telephone, and via email—to students, prospective students, and families regarding student financial aid, account balance, and registration status.

Minimum:

Preferred:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Skill in the use of personal computers and related software applications.
• Ability to communicate effectively, both orally and in writing, and over the phone.
• Ability to verify and assess student eligibility for financial aid.
• Ability to analyze and solve problems.
• Ability to conduct interviews.
• Ability to make evaluative judgments.
• Organizing and coordinating skills.
• Knowledge of or ability to quickly learn applicable federal and state laws, regulations, and policies concerning the provision of financial aid to students.
• Knowledge of financial aid policies, procedures, and eligibility requirements.

Duties involve light work in an office and community setting and require a minimum of physical effort with intermittent sitting, standing, climbing stairs, and walking inclines. Must be able to lift 20 pounds, walk the campus with ease, and have excellent motor skills. Must have finger dexterity and the ability to communicate information and ideas so that others will understand.

• This is a full‑time, exempt position. Forty hours per week (Monday‑Friday) will be the general rule. Additional hours or changes to the workday schedule may be occasionally required. Must be willing and able to work occasional nights and weekends and a varying schedule.
• Performs such similar, comparable or related duties as may be assigned or required.
• Observes all safety and health regulations and works in accordance with safe work procedures and policies of the University. Reports unsafe acts/conditions and injuries in a timely and proper manner.
• Adheres to all University policies while employed. The policies can be found at (Use the "Apply for this Job" box below). or on the employee Share Portal.