Enterprise Balancing Control Specialist

First Hawaiian Bank is currently seeking a detail-oriented, engaging, organized Enterprise Balancing Control Specialist to join our EOSD – Centralized Reconciliation & Adjustments team.

Monday - Friday 7:00AM - 3:30PM (Work hours may vary)

The hourly pay range for this role is $20.50 - $28.00/hr; commensurate with experience.

The level of the position will be determined by the hiring manager based on the candidate's qualifications.

In this role, you will be responsible for reconciling the Bank’s major applications and assisting the Centralized Reconciliation & Adjustments (“CR&A”) Supervisor with daily operational processes for CR&A, Item Processing and ATM departments. Processes include centralized cash reconciliation, branch teller exchange accounts, branch cash shipments, reconciliation for the general ledger control accounts for the Bank’s major applications such as Savings, Checking, Consumer Loans, Commercial Loans, Retirement Savings and Safe Deposit, Item Processing Control accounts, Zelle settlement accounts, ATM settlement account for Hawaii and GU/Saipan, ATM cash deposit balancing, FDR Ban control settlement-process transactions and reconciliation, ATM daily/monthly fee settlement, Network balancing, EFT disputes/chargebacks/adjustments/provisional credits and ATM surcharge rebates.

This position is also responsible for reviewing and researching unprocessed transactions from Enterprise Operations Services Money Processing Center (“EOS-MPC”) and D1 Teller system InProcess cancelled and stored transactions.

The ideal candidate will have:

• High school diploma or equivalent work experience required.
• Bachelor’s degree in Business Administration or related field preferred.
• 1 year of experience with back-office operations preferably with CR&A and Item Processing operations required.
• Knowledge of item imaging technology preferred.
• Excellent organizational skills and ability to handle multiple tasks simultaneously to meet deadlines.
• Excellent written and verbal communication.
• Able to handle confidential matters judiciously.
• Possesses attention to detail with excellent follow-through.
• Able to work under pressure with multiple deadlines.
• Excellent time management skills.
• Proficient in Microsoft 365 suite of applications.