Specialist - Private Banking

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time ICP Support Honolulu, HI, US

Assists the assigned Wealth Management Team in managing and growing a portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Assist in maintaining all client information. Serves as a liaison throughout the bank facilitating the delivery of financial products and services and cross marketing a full range of banking, trust and investment services.

Directly provide banking and operational support for clients. This role encompasses initial reception and/or prospecting, information gathering, analyzing, profiling, documenting, closing, follow-up service, and various reporting requirements. Experience with loan documentation, rules and regulations are preferred. This position is client intensive and it requires that the candidate be entirely comfortable in interacting with high value clients of the Bank. Being a self-starter and a team player is a must.

For Senior Specialist – exercise independent judgment in resolving operational issues on behalf of clients and primarily responsible for training lower grade Specialists and cross-training team members.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

• Assist the assigned wealth management team to maintain, expand, and service deposit relationships of assigned existing high value clientele, as well as responding to inquiries from new clientele, under the supervision and training of the Team Leader.
• Assist with loan requests from initiation to closing, including prospecting, information gathering, analyzing, profiling, closing, ticklers, management of portfolios, timely identification of upcoming renewals, and follow up, under the supervision and guidance of the Team Leader or Manager.
• Assist in deposit servicing, ensures opening deposit accounts and related products and services are opened in a timely manner; receives and ensures deposits, withdrawals, wire transfers, and funds transfers are processed; approving checks, processing of wires, travelers checks, cashiers checks, foreign currency requests; assists in monitoring of overdrafts.
• Generate referrals for various banking products and services, both in the business and retail areas.
• Responsible for deposit, loan, and related product and services documentation audit.
• Assists in developing and implementing marketing strategies for the client base incorporating appropriate Bank Personnel.
• Serve as a backup for other administrative/operational duties as assigned by the Team Leader or Manager.
• Assist in special projects, miscellaneous responsibilities, and other duties as assigned.

• Liaison between clients, officers, and Bank departments in researching/responding to requests for information, researching and resolving problems.
• Responsible for ensuring missing and incomplete reports for the team are updated in a timely manner.
• Serve as a backup for other administrative/operational duties as assigned by relationship officers.
• Assist in special projects, miscellaneous responsibilities, and other duties as assigned.
• Contribute to achieving a satisfactory rating on audits.
• Responds reactively and proactively to all financial needs, expanding client profitability and generating new revenues throughout the sale of credit, deposit, trust, and investment products and services.
• Refers clients to other specialists through the company,…