Cash Management Manager

Position Function

The Cash Management Manager is a senior commercial banking leader with full accountability for the financial performance, product strategy, and operational health of CPB's commercial cash management and treasury management services business. This role is the primary product owner and general manager for the Bank's cash management platform — responsible for defining the product vision, building and executing a multi-year product and technology roadmap, and driving revenue growth, profitability, and client retention across the commercial deposit and fee income portfolio.

The Cash Management Manager is a senior commercial banking leader with full accountability for the financial performance, product strategy, and operational health of CPB's commercial cash management and treasury management services business. This role is the primary product owner and general manager for the Bank's cash management platform — responsible for defining the product vision, building and executing a multi-year product and technology roadmap, and driving revenue growth, profitability, and client retention across the commercial deposit and fee income portfolio.

This individual leads a cross-functional team spanning product management, client implementation, and service support, and serves as the principal liaison between line-of-business commercial bankers, technology partners, and external vendors. The role carries full P&L accountability for the commercial cash management product area, including fee revenue, expense management, and budget performance, as well as overall accountability for ensuring the product area operates within the Bank's compliance and regulatory framework.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

• Product Strategy & Roadmap
  • Own and maintain the Bank's commercial cash management product and technology roadmap, encompassing a 3-year strategic horizon with annual and quarterly milestones aligned to corporate objectives.
  • Define product vision and prioritize the roadmap based on client needs, competitive analysis, revenue opportunity, and technology capability, balancing innovation with operational feasibility.
  • Lead the full product lifecycle — ideation, business case development, vendor evaluation, implementation planning, launch, and post-launch performance measurement — for all cash management products and enhancements.
  • Evaluate emerging treasury management service technologies (APIs, real-time payments, embedded banking, AI-driven analytics) and recommend adoption pathways with associated cost-benefit analysis.
  • Rationalize the existing product suite on a defined cadence, sun setting underperforming products and prioritizing investment toward high-growth, high-margin offerings.
  • Collaborate with IT, Operations, and external fintech/core banking vendors to translate roadmap priorities into executable delivery plans with defined SLAs and acceptance criteria.
  • Develop and maintain product collateral, pricing schedules, feature documentation, and internal training materials for all cash management products and services.
• Financial & P&L Accountability
  • Hold full accountability for the commercial cash management product area's financial performance, including fee revenue, direct expense, and contribution margin versus budget.
  • Develop and manage the department's annual budget; own variance reporting and maintain fee revenue within +/- 10% of plan through active pipeline management and pricing discipline.
  • Collaborate with Treasury and senior management on product pricing strategy to ensure competitiveness in the Hawaii market while supporting bank-wide NIM and profitability objectives.
  • Build and present business…