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Delinquent Loan Resolution Specialist

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: First Hawaiian Bank
Full Time position
Listed on 2026-08-20
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR
Job Description & How to Apply Below

First Hawaiian Bank is seeking a customer-focused Account Service Representative for the Consumer Loan Collections Department in Honolulu. Primary duties include contacting delinquent customers by phone or mail to cure delinquencies and collaborating with Relationship Officers to minimize bank risk.

The role requires strong communication, time management, and confidentiality, with schedule Monday–Friday, 8:00 AM–5:00 PM. A high school diploma is required, an Associate's degree is preferred.

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