More jobs:
Constituent Service Representative/Caseworker
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2025-12-01
Listing for:
Quiah Group
Full Time
position Listed on 2025-12-01
Job specializations:
-
Government
Bilingual
Job Description & How to Apply Below
Congressman Ed Case is seeking a Constituent Service Representative / Caseworker for his district office in downtown Honolulu. This position serves as a liaison to federal, state, and local government agencies, assisting constituents with individual issues and ensuring their concerns are addressed efficiently.
Key Responsibilities:- Serve as a primary point of contact for constituent inquiries and casework.
- Act as a liaison between constituents and federal, state, or local agencies.
- Manage multiple cases and requests, ensuring timely and accurate responses.
- Conduct research, problem-solving, and follow-up on constituent concerns.
- Communicate effectively with constituents both verbally and in writing.
- Strong initiative, interpersonal skills, and ability to multitask.
- Ability to work independently and under pressure.
- Excellent verbal and written communication skills.
- Detail-oriented with strong problem-solving capabilities.
- Flexibility to work unpredictable hours as needed.
- Preference given to candidates with Hawai‘i community background or prior relevant experience.
Rate: $26–$32/hour
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