Eligibility Worker Iv - Department Of Human Services - Oahu

Overview

Recruitment Number 26-0190. The immediate vacancy is located in Halawa to Kalihi and is with the Social Services Division. Salary: $4,742 to $6,003 per month (SR-18, Step C to H).

Note:

Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors. A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

This Eligibility Worker IV position is located within the Department of Human Services in the Social Services Division, (SSD), Child Welfare Services Branch, Federal Payment Programs Eligibility Unit. Eligibility Workers in the SSD determine eligibility of federal and state payment programs, including but not limited to financial, food stamp and medical public assistance programs, for children receiving child welfare services. The primary purpose of this position is to complete regular quality assurance checks on completed cases, train Eligibility Workers, and oversee state and federal audits/reviews.

• Determine eligibility for federal and state payment programs, including financial, food stamp, and medical public assistance programs for children receiving child welfare services.
• Perform regular quality assurance checks on completed cases.
• Train Eligibility Workers and oversee state and federal audits/reviews.

• LEGAL AUTHORIZATION TO WORK: The State of Hawaii requires all persons seeking employment with the government to be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
• Education Requirement: Possess experience demonstrating a high degree of verbal skill and the ability to read, comprehend and apply written directions and perform basic mathematical computations (percentages and averages). May be met by part-time and/or unpaid work with evidence of continuous participation, or by possession of a high school diploma or equivalent.
• General Experience Requirement: Three (3) years of experience involving public contact work that required providing information, answering questions, explaining policies, and using a computer to retrieve and enter data.
• Specialized Experience Requirement: Three (3) years of progressively responsible work experience demonstrating knowledge of philosophy, goals, functions and standards of services for public assistance programs and the ability to perform eligibility determination work. At least one year of the three years must have provided knowledge and ability to apply regulations, policies and procedures of the pertinent public assistance program(s).
• Supervisory Aptitude: Applicants must demonstrate supervisory aptitude, shown through supervisory responsibilities, leadership, or completion of supervision training with applicable skills and favorable feedback.
• Substitutions Allowed: Relevant substitutions as described in the minimum Qualification Requirements apply.

• The information provided represents a summary of the complete Minimum Qualification Requirements. To view the requirements in their entirety, refer to the official job posting.
• The State of Hawai complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require accommodations, call  for assistance.
• The PSLF Program information:
  The program is a federal program that forgives federal student loans after 120 qualifying payments while employed by a qualifying employer.
• Electronic notification to applicants:
  The Department of Human Resources Development will use email to notify applicants of important information relating to status and processing of applications. Ensure your email address is current and accessible.
• Testing information:
  Examinations may be conducted on an unassembled basis and in-person interviews and/or further testing may be required in Hawaii at the discretion of the hiring agency. Applicants must be available to participate in person and at their own expense if required.
• Applicants are encouraged to submit applications as soon as possible. Referral may depend on date of receipt and other factors.