Program Coordinator

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Join Our Team as a Program Coordinator – Make a Difference Every Day!

Hawaii Behavioral Health is seeking a motivated and organized Program Coordinator to support our Developmental Disabilities Division (DDD) in our Honolulu office. If you're passionate about making a meaningful impact and thrive in a dynamic, mission-driven environment, we want to hear from you!

As a key administrative team member, you will play a vital role in coordinating program operations, supporting staff and clients, and helping to ensure high-quality services are delivered every day.

At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve.

"A’ohe hana nui ka alu’ia" No task is too big when done together...

Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii’s children, adults, and families.

Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission.

Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices.

Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment

SUMMARY OF DUTIES:

The Program Coordinator plays a key administrative role in supporting the daily operations of /DD Medicaid Waiver Services. This position ensures smooth coordination between staff and program needs, assists with compliance and documentation, and provides essential support to the Program Manager to help maintain quality service delivery and organizational efficiency.

RESPONSIBILITIES:

• The Program Coordinator (PC) is responsible for the administrative duties of the /DD Medicaid Waiver Services.
• Processing all documents for payroll purposes.
• Central Reach (CR) inputting and converting.
• Coordinate Direct Service Workers and Supervisors to ensure the fulfillment of authorized services.
• Organize and maintain accurate and up-to-date client records to support program operations.
• Assist with audits, tracking staff credentialing, and quality assurance reviews.
• Assist the Program Manager with new hire orientation and annual trainings.
• Provide administrative support to the Program Manager.

REQUIREMENTS:

• Bachelor's degree preferred, but not required
• Proficiency in Microsoft Office suite
• Good communication skills, both orally and in writing
• Ability to plan, organize and meet strict timelines
• Familiarity with Central Reach and Sandata is a plus, but not required
• Knowledge of developmental disabilities/intellectual disabilitiesis a plus, but not required

COMPENSATION & BENEFITS:

• Health insurance
• Vision insurance
• Paid time off
• 12 annual paid holidays in observance of state and federal holidays
• Career development and opportunities

About Hawaii Behavioral Health

Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each.

Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Schedule:

8 hour shift;
Monday to Friday

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Other
• Industries Mental Health Care

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