Patient Navigator Associate - Oncology

RESPONSIBILITIES

• Supports oncology patients and their caregivers through the health care system by providing access to supportive services and helping them overcome barriers to care.
• Assists and navigates patients with identified external barriers as related to transportation, lodging, travel, and interpreter arrangements.
• Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objectives of the department and The Queen’s Medical Center (QMC).

• Essential Functions:
  
  Finger dexterity, Seeing, Hearing, Speaking.
• Manual Material Handling:
  • Infrequent: N/A
  • Occasional:
    Lift waist to shoulder between 11-20 lbs.;
    Carry between 0-5 lbs.;
    Push and Pull between 0-5 lbs.
  • Frequent: N/A
  • Constant: N/A
• Non-Manamual Material Handling:
  • Infrequent: N/A
  • Occasional:
    Stoop/Bend, Kneel, Squat, Climb stairs/ladder, Reach shoulder level, Reach above head, Gripping.
  • Frequent:
    Stand, Sit, Walk.
  • Constant: N/A

• Not substantially subjected to adverse environmental conditions.
• May be required to work at The Queen’s Medical Center – West Oahu.

• Education:
  
  Associate’s degree in a health-related field; or two (2) years work experience in healthcare may be substituted for the educational requirement.
• Certification and Licensing:
  No certification and/or licensure requirement.
• Experience:
  
  Prior work experience in customer service or direct patient interaction;
  Knowledge of Microsoft Office applications, i.e., Word, Excel, and PowerPoint.