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Emergency Medical Technician III; Communications CENTER Coordinator; AM

Job in Honolulu, Honolulu County, Hawaii, 96814, USA
Listing for: City and County of Honolulu
Full Time position
Listed on 2026-02-28
Job specializations:
  • Healthcare
    Emergency Services / EMS, EMT
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: EMERGENCY MEDICAL TECHNICIAN III (COMMUNICATIONS CENTER COORDINATOR) (AM-05) [2 vacancies]

Apply your EMT expertise to dispatch ambulances!

Are you ready for the exciting world of being the real “first responder” for a medical emergency? The Honolulu Emergency Services Department, Emergency Medical Services (EMS) Division is seeking individuals with EMT background for two (2) Emergency Medical Technician III (Communications Center Coordinator) positions in the EMS dispatch center. You will be an integral part of the EMS team by receiving that first 911 call, assisting the callers by providing important pre‑arrival life saving instructions, and dispatching an ambulance to respond to 911 emergency calls to administer pre‑hospital emergency care.

The information which you provide will assist in the coordination of emergency ambulance units responding to the accident or medical scene and could save a life.

Although not required, familiarity with all areas of Oahu is highly desired to ensure appropriate resource allocation as you may be required to search and determine the correct address for the emergency scene or patient and assist EMS personnel who are unable to locate the emergency scene or patient.

Special Working Conditions
  • Must be able to handle tasks in rapid succession, perform multiple tasks simultaneously, communicate clearly and calmly, and make sound decisions under stressful conditions. This position may be mobilized in the event of an emergency and may require work during or following natural disasters and other major events or incidents. Will be required to work rotating shifts and rotating days off, including weekend and holiday work.

    Current work shifts are 12:00 a.m. to 12:00 p.m., or 12:00 p.m. to 12:00 a.m.
Enjoy excellent employment benefits

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits by clicking on the “Benefits” tab at the top of this posting or visiting https://(Use the "Apply for this Job" box below)..

Apply today to make a difference in your community!

Responsibilities

Some notifications will be sent via e‑mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

  • use a valid e‑mail account;
  • verify your e‑mail address is entered correctly on your Government Jobs account;
  • are subscribed to email notices;
  • check your spam folders;
  • add infoneogov and  to your contact list.

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non‑citizen eligible under federal law for unrestricted employment.

Education Requirement

Equivalent to graduation from high school and satisfactory completion of an Emergency Medical Technician (Basic Life Support) training program.

Verification Requirement:
You must submit evidence of your Emergency Medical Technician (Basic Life Support) training to be given credit. Please attach an electronic copy of your certificate with your application. Or mail or drop off a photocopy of your Emergency Medical Technician (Basic Life Support) certificate by the closing date of this recruitment to the following address:
Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Copies will not be returned.

Experience Requirement

Two years of experience as an Emergency Medical Technician independently performing emergency medical services at the Basic Life Support level in the field.

License Requirement

Current Emergency Medical Dispatcher (EMD) Certificate issued by the International Academies of Emergency Dispatch (IAED), prior to completion of probation.

The above licenses and certifications must be maintained throughout employment. Maintenance of these licenses/certifications is a condition of employment.

If you qualify for the position, your name will be eligible for consideration for the current vacancy and future job openings with this job title. Screening…

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