Patient Service Rep - Kahala, Administration

As a Patient Service Representative, you will help to ensure that Straub Kahala patients and their families receive warm, friendly and considerate assistance at our hospitals and clinics. You will act as a liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients’ medical records;

performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to creating a healthier Hawai‘i.

Location: Straub Benioff Medical Center - Kahala Clinic & Urgent Care

Work Schedule: Day/Evening - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non‑Bargaining

Exempt: No

Req : 33605

Pay Range: 24.83 - 26.14 USD per hour

Category: Administrative

Minimum Qualifications:

• High school or equivalent.
• One (1) year of clerical support in a health care setting or related experience.
• Basic computer skills.

Preferred Qualifications:

• Basic medical terminology.
• Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.