Recovery Support Worker

Job Summary

Department:
Family Recovery Support Services. Date:
January 2025. Position: RECOVERY SUPPORT WORKER.

Reports to:

Clinical Director. Status:
Full-time, Non-Exempt.

Schedule:

Flexible.

Under the supervision of the IMH and Family Services Coordinator, the Family Support Worker will engage women who have participated in the Women's Way program (residential and outpatient), including those who leave Women's Way prior to completion, to support ongoing activities that support family recovery. The Family Support Worker will provide person‑centered case management services such as referrals, transportation and utilization of community resources, as well as daily living skills coaching and family engagement group facilitation.

Minimum of a high school diploma with at least 2 years of experience working in a behavioral health field. Associate’s degree in a human service field preferred. Must have a driver's license and ability to conduct outreach and home visits.

• Support continued infant mental health and family support services through FTS or other family‑strengthening programs.
• Reestablish family connections to sponsor/sober support and additional healthy, recovery relationships.
• Connect families to 12‑step meetings, support groups, spiritual fellowships, etc.
• Identify with the client their family goals, anticipate and address stressors that might lead to family distress and pose as obstacles for achieving those goals.
• Establish connections for families to additional therapy services, medical care, substance‑use treatment, housing, childcare and any other services that would support family stability.
• Utilize harm reduction, motivational counseling and person‑centered principles in work with families.
• Transport clients to critical appointments.
• Participate in outreach and home‑visiting services along with the Intake and Admissions Outreach Worker to assist with family and recovery services for individuals awaiting admission into treatment.
• Facilitate outpatient and residential psycho educational classes as needed to build professional relationships with residents of Women’s Way.
• Maintain program data and submit monthly program reports to Administration in accordance with contract requirements.
• Participate in quarterly quality review of records and maintain timely, accurate client documentation while following any quality improvement corrective action plans.

• Attend regularly and notify of any absences (at least 3 hours prior to start of shift) or requests to flex schedule, which are allowed only after proper approval is received.
• Use TSA‑approved communication devices only (i.e., work email and work phone). Timely response (within 24 business hours) to calls, texts and emails is expected.
• Correctly and promptly follow specified agency procedures for the handling of all Emergency Response Codes.
• Participate in mandatory FTS trainings and quarterly staff meetings to stay updated with best practices and agency news.
• Complete an annual health evaluation and TB clearance as required by OHCA licensing regulations, and provide completed documentation to Administration.
• Maintain a neat, orderly and sanitary work area.
• Perform other related duties as may be required or assigned to meet program needs.

Equal Employment Opportunity Employer. Minorities/Women/Veterans/Disabled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.