Patient Account Rep - Hosp Insurance Collections
Listed on 2026-07-30
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Healthcare
Healthcare Administration, Medical Billing and Coding, Medical Office, Medical Receptionist
Overview
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more.
Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
- Accurate and timely preparation and submission of claims and statements to third party payers and patients/guarantors.
- Follow-up on accounts receivables with third party payers and patients to complete the insurance collection process.
- Handle third party payer and patient questions/concerns appropriately.
- Perform billing and account follow-up activity for a generally fixed portion of the accounts receivable cycle.
- Remain organized, meticulous, and maintain excellent customer service skills dedicated to delivering the highest quality health care to Hawai‘i’s people.
Minimum Qualifications: High school or equivalent. Six (6) months of billing or collections experience. Working knowledge of health insurance processing of CPT and ICD codes.
Preferred Qualifications: Course in Medical Terminology. Course in Medical Records Coding.
Location & ScheduleLocation: First Insurance Center
Work Schedule: Day - 8 Hours
Work Type: Full Time Regular
FTE: 1.000000
Bargaining Unit: ILWU
Exempt: No
Req 32689
Pay Range: 23.90 - 26.56 USD per hour
Category: Administrative
EEO StatementEOE/AA/Disabled/Vets
BenefitsHawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
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