Certified Medical Assistant

• Performs administrative duties

The person in this position is a member of the Patient Centered Health Care Home team where each team member plays an integral role in providing patient-centered health care.

• Reviews patient records prior to the visit
• Reminds patient of appointments as necessary
• Identifies if all previous orders were completed
• Ensures that all necessary reports are in place
• Reviews gaps in care as necessary
• Performs check in duties appropriately and timely
• Records vital signs and other measurements accurately
• Updates all information related to meaningful use and PCHCH requirements
• Carries out necessary check in clinical procedures appropriately per protocols
• Performs check out duties appropriately and timely
• Carries out clinical procedures and order as directed by the provider efficiently and accurately
• Administers medication as ordered by the provider
• Assists in simple wound dressing as necessary
• Refers patients as necessary
• Complete laboratory orders accurately
• Performs administrative duties
• Prepares patient exam room
• Inventories supplies
• Completes necessary forms
• Follows up on no-shows and schedule as necessary
• Sterilizes, labels and packs instruments as necessary
• Retrieves and returns calls from patients, staff and other agencies in the community
• Calls patients for laboratory and/or other reports
• Schedules appointments as necessary
• Operates basic medical equipment
• Documents consistently and appropriately in EMR
• Communicates with the provider and other members of the team to enhance patient care

Regular and reliable on-site attendance is required.

• Performs other related duties as assigned
• Attends and participates in PCMH huddles, in-services education programs and meetings as required.
• Demonstrates excellent customer services to patients and/or providers and promotes positive image of KPHC.
• Provides feedback for quality improvement activities
• Arrives to work promptly. Inform supervisor when late or absent is imminent.
• Answers phones within reasonable amount of time and take accurate messages.
• Be open to feedback during evaluations and other times. Demonstrate willingness to improve job performance as necessary.
• Maintains and improves personal competence.
• Observes safety and security procedures; determine appropriate actions beyond guidelines; report potentially unsafe conditions; use equipment and materials properly