Housekeeping Supervisor - Hilton Hawaiian Village Waikiki Beach Resort

Housekeeping Working Supervisor – Hilton Hawaiian Village Waikiki Beach Resort (HOT0

CAYV)

Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues.

Our team members cherish our award‑winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune’s World’s Best Workplaces list!

HOT0

CAYV

Full availability including overnights, weekends and holidays.

$28.37 to $35.47

• Access to pay when you need it through Daily Pay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best‑in‑Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt‑
  
  Free Education:
  
  Team Members will have access to a wide variety of educational credentials through our partnership with Guild
• Education, including: college degrees and professional certifications
• 401K plan and company match to help save for your retirement
• Hilton Shares:
  Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

• Visually inspects VIP rooms, guest rooms, corridors, lobbies, function rooms, public facilities for cleanliness and appearance by extending arms over head, touching, smelling, hearing, reaching, lifting, climbing, bending, stooping, kneeling, standing and working at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time. Requires the ability to provide clear direction, instruction and guidance to subordinates verbally and via the phone.
• Trains, monitors and follows‑up on performance of assigned Housekeepers. Provides organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Requires the ability to clearly communicate verbally and via the telephone.
• Prepares assignments to correct cleaning discrepancies and supply requisitions for Housekeepers to maintain par stock in linen closets, utility rooms, etc. Prepares work performance reports and follows‑up on all personnel assigned to work area and submit to the Housekeeping staff. Ensures all jobs are completed within the shift. Inputs and retrieves necessary information into a moderately complex computer system. Prepares necessary reports, for example: P.M. room status report.
• Takes requested inventories and surveys of furniture, fixtures, equipment and supplies, etc. Ensure that carts, linen/supply closets, and utility rooms are kept clean, neat, and stocked according to departmental guidelines. Ensures that all housekeepers secure all supplies and tools necessary for the completion of their jobs as the need arises. Transports operating and non‑functional equipment, furniture and supplies to and from work areas.
  
  Requires lifting up to 50 lbs., pushing/pulling up to 1000 lbs. Upon inspection of rooms (including VIP rooms), makes certain all VIP supplies, amenities, furniture, fixtures and equipment are in place.
• Reports and follows‑up on all maintenance deficiencies in guest rooms and corridors via work orders. Telephones deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. Expedites special guest requests, such as extra towels, blankets or pillows.
• Issues and receives assignments, cellular phones and keys to Housekeepers assigned.