Pool Ambassador

Wayfinder Waikiki Pool Ambassador

The cleanliness and overall enjoyment of a hotel pool are key reasons guests return and recommend our property to others. A guest's experience at the pool is often one of the most memorable parts of their stay.

We are looking for an individual with a great personality, strong attention to detail, and the ability to lead engaging fitness or movement-based classes to join our team as a part-time Pool Ambassador. The ideal candidate will create a memorable guest experience through attentiveness and a commitment to maintaining a clean, welcoming, and well-organized pool environment. In addition, this role includes leading or assisting with recreational wellness activities, such as poolside fitness or movement sessions, to enhance the guest experience.

Essential Functions:

• Engage with guests to ensure they are enjoying their experience
• Work alongside your team to enhance the overall guest experience
• Maintain an active presence in the pool area, ensuring cleanliness and guest satisfaction
• Work closely with Housekeeping to ensure towels are clean and readily available
• Welcome arriving guests to the pool area, verify guest access, and assist with seating/setup
• Clean all areas according to department standards and procedures
• Set-up and break down the pool area to ensure smooth daily operations
• Remove soiled linen and trash from service areas and dispose of them properly
• Respond to guests and team members in friendly and helpful manner
• Lead or instruct a movement-based or Hawaiian culture-based class
• Perform other duties as assigned by management

What are we looking for?

Qualifications:

• High school diploma or equivalent
• High level of communication and customer service skills
• Experienced in working in a team environment
• Ability to work a flexible schedule, including weekends, evenings, and holidays
• Preferred experience in wellness or fitness, with the ability to lead movement or pool-based classes

Compensation: $26.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.