Housekeeper II - Heavy Worker; On-Call

Housekeeper I – Rooms (On-Call) – Honolulu, HI Basic Job Function

Performs specialized cleaning duties or assignments that require a high degree of skill, responsibility, or uncommon physical effort. Duties include using heavy equipment, heavy lifting and pushing, shampooing and buffing all floors in guest rooms and public areas, and ensuring the proper sorting and distribution of linen and supplies to other housekeeping employees and guests.

• Dusts, mops, sweeps, scrubs, polishes, vacuums, buffs, waxes, strips, and/or spot cleans all floor surfaces, baseboards, furniture, and walls. Surfaces may include marble, terrazzo, tile, carpet, etc., by lifting, bending, stooping, kneeling or standing for extended periods and using various cleaning techniques and heavy equipment.
• Dusts, polishes and cleans all furniture, columns, pictures, and shelves while extending arms over head or climbing ladders up to 8 feet. Empties the laundry chute and places soiled linen in designated bins by lifting, bending, stooping, kneeling or standing for extended periods. Shampoo carpets and upholstery.
• Removes stains and debris such as gum in carpets, upholstery and walls to maintain a neat and clean appearance by bending, stooping, kneeling or standing for extended periods and using various cleaning techniques. Uses brushes, cloths and prescribed chemical agents for proper cleaning of surfaces.
• Pre-sorts and separates linen by type and transfers by lifting, carrying or transporting to work areas. Obtains, delivers/distributes and stacks linens and supplies to linen closet, linenroom, maids, and guests by lifting up to 50 lbs., bending/stopping, or walking for extended periods and pushing or pulling large linen bins up to 500 lbs.
• Relocates, transports and moves guest room and office furniture, carpets, fixtures, linen, supplies and equipment by bending, stooping, kneeling, pushing, pulling and lifting up to 500 lbs for extended periods. Empties room attendant carts of soiled linen and trash.
• Dusts and cleans ceiling areas, air‑conditioning units, light fixtures and draperies by climbing a ladder. Completes special projects such as flipping mattresses on a quarterly basis, installing drapery or unpacking housekeeping and laundry supplies.
• Receives and delivers clothes to hotel guests and provides other services as necessary. Responds promptly and delivers or transports guest‑requested items such as roll‑aways, cribs and irons.

• Report all suspicious persons or activities and hazardous or unsafe conditions to the Security Department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Respond in a timely manner in basic English to guest requests for items such as an iron, safety instructions, assistance, direction, and/or other information as requested.
• Assist in the unboxing of linens and taking inventories.
• Cleans and maintains equipment and tools to ensure proper working order. Posts safety signs in areas to be cleaned.
• Separate out laundry requiring mending or special stain removal.
• Perform a variety of other duties as assigned.

• High School Diploma or equivalency required.
• Training in floor, upholstery, and carpet care required.

• Previous Housekeeping or janitorial experience preferred.

• CPR and Standard First Aid Certification preferred.
• Completion of HAZCOM/MSDS Training required.
• Completion of Blood Borne Pathogen Training required.

• Ability to pay attention to detail, work in a fast‑paced environment.
• Ability to handle multiple tasks and organize/prioritize assignments and messages for delivery.
• Basic mathematical skills necessary to mix proper chemicals for equipment. Ability to learn and apply hazardous chemical standards.
• Knowledge of stain removal and chemical cleaning agents, and operation of different industrial shampooing and cleaning equipment.
• Knowledge of use of equipment such as buffers, scrubbers, air lift and other housekeeping machines.
• Ability to concentrate and…